Which fast-food chain has the fastest drive-thru service?

According to QSR's 2025 Drive-Thru Study, Taco Bell has the fastest drive-thru service in America for the fifth consecutive year, with an average wait time of approximately 4 minutes and 17 seconds.

What are the benefits of a fast drive-thru experience?

A fast drive-thru saves customers time, increases customer satisfaction, and can lead to increased revenue for the fast-food chain. It also contributes to smoother traffic flow around the restaurant.

How can I personally get faster service at the drive-thru?

Know what you want to order before you get to the speaker, use mobile ordering apps when available, and speak clearly and concisely when placing your order. Have your payment ready to go as well.

What are some challenges that can cause delays in drive-thru service?

Complex menu items, high order volumes, understaffing, and inaccurate order taking can all contribute to delays in drive-thru service. System malfunctions can also occur.

How is AI expected to impact the future of drive-thrus?

AI is expected to automate tasks, personalize ordering experiences, and optimize kitchen operations, leading to faster and more efficient drive-thru service. We can expect to see increased use of robots and AI-powered ordering systems.

Fastest & Slowest Drive Thrus

Frequently Asked Questions

Which fast-food chain has the fastest drive-thru service?	According to QSR’s 2025 Drive-Thru Study, Taco Bell has the fastest drive-thru service in America for the fifth consecutive year, with an average wait time of approximately 4 minutes and 17 seconds.
What are the benefits of a fast drive-thru experience?	A fast drive-thru saves customers time, increases customer satisfaction, and can lead to increased revenue for the fast-food chain. It also contributes to smoother traffic flow around the restaurant.
How can I personally get faster service at the drive-thru?	Know what you want to order before you get to the speaker, use mobile ordering apps when available, and speak clearly and concisely when placing your order. Have your payment ready to go as well.
What are some challenges that can cause delays in drive-thru service?	Complex menu items, high order volumes, understaffing, and inaccurate order taking can all contribute to delays in drive-thru service. System malfunctions can also occur.
How is AI expected to impact the future of drive-thrus?	AI is expected to automate tasks, personalize ordering experiences, and optimize kitchen operations, leading to faster and more efficient drive-thru service. We can expect to see increased use of robots and AI-powered ordering systems.